Owner & Resident Resources

Owner Resources

Information You Need

We treat your home as our own. We offer a wide range of property management services to fit your needs as a landlord or homeowner. We tailor our services to ensure that you have the highest level of service for your home.

Buildium Owner Portal

To meet your needs as an owner, we use Buildium’s Property Management software. You'll have access to a portal where you can keep track of your finances. If you have any questions, please feel free to contact us.

  • Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations.

  • Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours.

  • Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income.

  • Owners can review the lease agreement before it is signed. As the property manager, we handle the lease signing on your behalf unless otherwise specified.

  • Yes, we also offer real estate sales services. If you are interested in buying or selling. we can discuss available options.

  • Owner disbursements are made on a regular schedule, typically via direct deposit or check, after rent is collected and any applicable expenses are accounted for.

  • We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms.

  • Lease terms vary based on market conditions and owner preferences, but standard leases are often a year long. Other lease term options may be available upon request.

  • Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price and tenant qualifications.

  • We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing.

  • We manage a variety of property types, including single-family homes, multi-family units, and condos.

  • Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request.

  • Security deposits are typically held in a dedicated account, as required by local laws. The handling of security deposits varies by jurisdiction and company policy.

Resident Resources

PROSPECTIVE TENANTS

Find Your Perfect Home

If you're searching for the perfect rental home, you've come to the right place. As a prospective tenant, we use Buildium’s Property Management to streamline your experience, from finding and applying for your dream home through our easy-to-use application portal to providing a suite of tools that ensure a great rental experience once you're a resident.

CURRENT TENANTS

For our current residents, Buildium's Property Management Software offers a complete set of tools and procedures designed to make your stay more comfortable and rewarding. You can use our app or the website to get to your portal to submit maintenance requests, pay rent, or simply reach out to us. We always enjoy hearing from our residents.

Resources & Tools

  • Pay online - tenant portal

  • Maintenance Request- tenant portal

  • Contact Us

  • Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental.

  • Move-in costs vary by property. Typically, tenants are required to pay the first month's rent and a security deposit before moving in. Some properties may also require last month's rent.

  • Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older.

  • Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees.

  • A cosigner may be required if an applicant does not meet the income, credit, or rental history requirements. Cosigners must meet financial qualifications and sign a guarantor agreement.

  • Applications can typically be submitted online or in person. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required.

  • Rent payments can usually be made online through a tenant portal, by automatic bank transfer, or by check/money order, depending on the property's payment options.

  • Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions.

  • Lease agreements typically require all tenants to be responsible for the full lease term. If one tenant wants to stay, they may need to qualify on their own or find a replacement tenant with approval from management.

  • Most leases require written notice before moving out. Check your lease for the required notice period and submit your intent to vacate in writing by the deadline.

  • The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.